Skeletondyn

Privacy Policy

This Privacy Policy describes how Skeletondyn ("we," "us," or "our") collects, uses, and protects personal information when you visit skeletondyn.world or interact with our relaxation guide services.

1. Data Controller

Skeletondyn
Ny Carlsberg Vej 101, 1799 København, Denmark
Email: help@skeletondyn.world
Phone: +4580830610

2. Information We Collect

We may collect the following types of information:

  • Contact information: Name and email address when you submit our contact form.
  • Communication data: The content of messages you send us.
  • Technical data: IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
  • Order information: Shipping address and purchase details when you inquire about printed materials.

3. How We Use Your Information

We use collected information to:

  • Respond to your inquiries and messages
  • Process orders for printed relaxation guides
  • Improve our website and user experience
  • Comply with legal obligations
  • Send information you have requested, where applicable

4. Legal Basis for Processing

Under the General Data Protection Regulation (GDPR), we process personal data based on:

  • Your consent (contact form submissions, cookie preferences)
  • Performance of a contract (order fulfillment)
  • Legitimate interests (website security and improvement)
  • Legal obligations (tax and accounting requirements)

5. Data Retention

Contact form data is retained for up to 24 months unless a longer period is required by law. Order records are kept for the period required by Danish accounting legislation.

6. Data Sharing

We do not sell personal data. We may share information with trusted service providers who assist with hosting, email delivery, and payment processing, subject to confidentiality agreements. Data may be disclosed when required by law.

7. Your Rights

Under GDPR, you have the right to:

  • Access your personal data
  • Rectify inaccurate data
  • Request erasure of your data
  • Restrict or object to processing
  • Data portability
  • Withdraw consent at any time
  • Lodge a complaint with the Danish Data Protection Agency (Datatilsynet)

To exercise these rights, contact us at help@skeletondyn.world.

8. Cookies

We use cookies as described in our Cookies Policy. You may manage cookie preferences through our consent banner or your browser settings.

9. Security

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, alteration, or destruction.

10. International Transfers

If data is transferred outside the European Economic Area, we ensure adequate safeguards are in place as required by applicable law.

11. Changes to This Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated date.